Friendly staff and comfortable beds.

Family with kids will love it

The staff were incredibly friendly, especially the entertainment team. My kids absolutely loved the activities, especially the archery and bike rentals – kept them busy all day, allowing us some relaxation time.

It wasn’t inexpensive, but it was still acceptable given the quality.

great staff but small portions

The staff were genuinely friendly and attentive, especially at the breakfast buffet where Concepcion provided excellent service. The clean bedding and comfortable mattress made for restful nights. The beach offered a relaxing atmosphere with plenty of space, a perfect getaway to unwind. Dining at the Mexican restaurant at the sister property delivered generous portions that satisfied our appetites.

Portion sizes at some of the restaurants were smaller than expected.

The pool area was lovely, and we appreciated the easy beach access, making our stay enjoyable with our teenagers. However, it was sometimes challenging to find lounge chairs during peak hours.

Wildlife sightings were delightful.

The beach is beautiful, and the activities like diving and bingo were a lot of fun. Limited toiletries in the room were a hassle. Rooms were clean, and staff were friendly.

This resort suits me perfectly! The outdoor swimming pool, beach access, and 24-hour reception provide everything I need. On my first stay, the staff were very helpful, showing me places to visit. I highly recommend it for a holiday!

Had a fantastic stay with friends! The beach was beautiful, with plenty of chairs for everyone. We enjoyed delicious food at the buffet and some great evenings at the pool bar. We took advantage of the on-site activities and even tried out the diving courses, which were a blast! The staff were super friendly and made our trip even better.

The only downside was the limited toiletries in the room. There was no coffee maker, and the soap dispenser in the shower was inconveniently placed. It made things a bit tricky, but we managed.

The beach is stunning with soft sand! Kids loved the fantastic activities offered by the animation team, and we enjoyed the larger portions at the Mexican restaurant nearby. The car rental nearby was a win for our adventures!

felt like a VIP, no complaints at all

my family and i had a great overnight stop here. the property exceeded our expectations with friendly service and a beautiful beach. trademark offered a cozy atmosphere and the food variety was impressive.

The stay was beneficial for my work needs, thanks to the well-maintained business center, which allowed me to finalize a presentation without interruptions. The location of the resort is excellent, close to local attractions and the beach, offering a relaxing atmosphere. The staff were friendly and accommodating, ensuring a pleasant experience during my visit.

Limited toiletries in the room.

I thoroughly enjoyed my stay at Trademark. The beach access was lovely, and the staff provided friendly service throughout. However, limited toiletries were a slight inconvenience, but it didn't overshadow the overall experience. I'd definitely return for another relaxing getaway.

This was just a prime choice for a rapid stop in Playa del Carmen with outstanding value. The staff were super friendly and accommodating, making our stay enjoyable. It might be helpful to bring your own toiletries to avoid the limited options available.

The room was decent, nothing too fancy, but comfortable enough for our needs. The bedding was clean, and the mattress was comfy. It did feel a bit dated and we had a view of a fence, which wasn’t ideal. But it was a short walk to the bar, which was handy since there was no coffee maker. Overall, it worked for our family stay.